Frequently Asked Questions

Casual Quarter currently ships to the Netherlands, Belgium, the United Kingdom, Germany, France, Spain and Italy. Orders to these countries over €250 ship free. If your country isn't listed, contact us and we'll let you know if we can help.

Most orders ship within 2 business days. From there it depends on where you are: Netherlands 1–2 business days, rest of Europe 3–5 business days. Every order includes tracking.

On all orders above €250 shipped within Europe. Full delivery rates by region are on the Shipping & Returns page.

No. CP Company runs slim and short compared to most UK and European sizing. For the majority of pieces, go up one size from your usual. For shell jackets you plan to layer in winter, go up two. The full breakdown is in our CP Company sizing guide.

Not in tops. Paul & Shark runs large in the upper body — size down one for a modern fit, or stay at your usual size for the relaxed silhouette the brand was designed around. Bottoms are true to size. Full detail is in the Paul & Shark sizing guide

Shark Fit is Paul & Shark's slim-cut product line — a separate cut from the Regular Fit range, not just a smaller size. If you want a fitted polo, Shark Fit is the right choice. Sizing down on a Regular Fit fixes the chest measurement but leaves the shoulders sitting too wide.

Measure your chest at the widest point, straight across under the arms. Compare this to the measurements on the product page rather than the size label alone. For CP Company, also check the shoulder width — both numbers matter for outerwear.

Use the sizing guides before ordering — that is what they are for. If the size still does not work, the 14-day return policy covers you.

Casual Quarter offers a 14-day return window from the date of delivery. Items must be unworn and in their original condition. Full details are on the Shipping & Returns page.

Contact us within 14 days of receiving your order. Items must be unworn and returned in original packaging. The Shipping & Returns page has the full process.

Not in the strict sense. Paul & Shark is a premium Italian technical brand — well above the mass market, below the level of Brunello Cucinelli or Loro Piana. The quality is genuine; the price reflects Italian manufacturing and technical construction rather than luxury house margins.

Most pieces are produced in Italy, which accounts for both the construction quality and the price point.

Italian manufacturing, technical fabrics (Chrome-R, Flatt Nylon, Micro Reps), and garment dyeing after assembly all carry real cost. You are also paying for a brand that has been in continuous production since 1971 without cutting corners on construction to hit a lower price.

The goggle hood is a built-in lens hood that unfolds from the collar of the Metropolis Jacket and related pieces. It dates to 1988, designed for the Mille Miglia endurance race. It is functional, wind and rain resistant, not decorative.

The compass patch on the removable left sleeve badge was a practical detail on the first Stone Island collection in 1982. It was not designed as a brand identifier. It became one because the clothes were adopted by the British casual movement, not because of a marketing strategy.

Burberry, C.P. Company, Hugo Boss, Paul & Shark and Stone Island. All stock is genuine, priced below retail, with free delivery on orders above €250 to the countries we ship to.

Yes. All stock at Casual Quarter is authentic, not replica, not grey market. We sell genuine CP Company and Paul & Shark pieces.

Casual Quarter is an independent retailer with lower operating costs than brand flagships or large department stores. The saving gets passed to the customer. The product is the same.

Yes. If you have designer pieces to sell, visit the Sell to Us page for details on how it works.

Every Stone Island piece we sell is checked and guaranteed authentic before it ships. If you want to check a garment code yourself, our free ART Number checker decodes it in seconds.